The name itself is pretty self-explanatory, but there is more to an email attachment than just a file sent along with an email message. It is used as a simple way to share documents and images. One or more files can be sent as an email attachment. An email itself can be sent as an attachment. Outlook has a folder under Temporary Internet Files where it saves temp copies of file attachments when they are opened or saved to disk. Outlook does not delete the temp copy of the file if it is not closed properly. If an attachment with the same name is opened, Outlook will save the file in the temp folder with a (1). It will continue to.
Outlook is one of the most prominent email client application preferred by Mac users. But sometimes Mac Outlook spark up unnecessary error due to which email communication get halts. Nowadays, Mac Outlook user are continuously facing various errors such as Mac Outlook 2016 not downloading attachments, Mac Outlook 2016 attachments greyed out or attachments not showing up. Thus, we will discuss all these errors in the consecutive parts. For now, we will consider the Outlook for Mac not downloading attachments in this blog along with their resolutions.
Top Free Methods to Fix Mac Outlook 2016 not Downloading Attachments
Among all of the Microsoft Office programs, Outlook is one of the most widely used email application, especially in a business environment. Moreover, it is available for both Mac and Windows platform but it supports different file format for saving data. As everyone knows, the primary work of these email programs is to send or receive emails. Thus, if a Mac Outlook user is unable to download the attachments then, it becomes a serious issue and cannot be ignored.
Therefore, in the upcoming section we are going to describe a manual procedure to let users know how to troubleshoot Mac Outlook 2016 not downloading attachments issue. Before proceeding this, first let us consider the following scenario, which is taken from forum site:
“A couple of days, I have to travel for work but facing a problem in Mac Outlook 2016 linked with MS Exchange account to my official id. Within it, some of the random mails do not show attachments. Even I have not deleted any messages still Outlook for Mac attachment not downloading. Although I am unable to know the reason behind it as it is not showing any error message. I failed to fix these kinds of problems. So, I am searching for a quick solution that helps to fix this Outlook for Mac not downloading attachments as soon as possible.”
Several Reasons of Mac Outlook 2016 Attachment Problem
If users are facing any issue while downloading the attachments in Mac Outlook, then there should be certain reason behind. This problem is mostly experienced by end users when they upgrade the version of Microsoft Outlook. There could be some compatibility, which sometimes may lead to result in such type of problem in Outlook for Mac. The main problem with the Outlook application not with the file format. So, users need to fix Outlook for Mac Not Downloading Attachments by using manual tricks described in the next section.
Direct Approach to Fix Outlook for Mac Not Downloading Attachments Issue
Sometime users have an urgent need of email attachments but they are facing an attachment not downloading issue in their Mac Outlook. Also, no have that much of time in urgency to follow the manual techniques. So, in that troublesome situation users can try an automated solution to download the attachments from Outlook for Mac. Outlook Attachments Extractor Mac is tool which is developed only for attachments extraction task.
This software is capable to download multiple email attachments in few minutes without losing and data. So, follow the five simple steps to get rid of this issue and download your attachments from Outlook for Mac.
Step 1: Download the tool and install it on your machine.
Step 2: Choose Auto-Locate Mac Outlook 2019/2016/Office 365 Profiles option.
Step 3: Select Maintain Folder Hierarchy option.
Step 4: Click on the Change button to select the destination location.
Step 5: At last click on the Export button to download the attachments.
3 Approaches to Fix “Outlook for Mac not Downloading Attachments” Issue
When it comes to fix Outlook 2011 for Mac not downloading attachments issue, then there are various troubleshooting approaches available. In this section, we will discuss top three methods to Mac Outlook 2016 not downloading attachments problem:
Approach #1: Check for All Updates
First of all, the users can try to check Outlook have some updates. Now, for doing same, users must have to follow below steps:
- Open Mac Outlook 2016 on your local machine
- After that, go to the Help option
- Next, you can select Check for Updates option
You can simply follow the above instructions in the AutoUpdate application and fix this issue. If it does work move to the next approach.
Approach #2: Download Attachment via Office 365 Account
If users have Outlook for Mac account synced with MS Office 365, then it is really that easy to view and download all attachments. Moreover, it is one of most reliable ways to download the attachments from Mac Outlook in case of emergency. If it fails then, users can go for next solution to fix Mac Outlook 2016 not downloading attachments problem.
Approach #3: Empty or Clear the Cache on Mac
There might be possibility that there is some synchronization problem in MS Outlook and attachment getting stuck in midway. Therefore, to fix this Outlook for Mac not downloading attachments error, follow the step-by-step procedure as given below:
- Initially, choose the navigation pane and then, right-click on the account
- In the next step, click on the Properties option
- After that, click on the Empty Cache option
- Right-click on a particular folder that contain email attachments, which are not downloading
- Finally, hit on Synchronize Now option
All these manual methods are very useful to troubleshoot Outlook 2016/ 2011 for Mac not downloading attachments. Follow any of the approach that will definitely overcome this issue and users can easily download their emails in Mac Outlook 2016 without any complications.
Bottom Line
It is always necessary to eliminate any sort of errors related to Mac Outlook as these errors may lead to data loss. Out of which, one such error message showing like this “Mac Outlook 2016 not downloading attachments”. Therefore, in this write-up, we have discussed a manual procedure to fix this issue. Furthermore, we have discussed various reasons behind the occurrence of this error. Thus, end users can follow any approach as per their need or convenience.
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'Knowing what to do in challenging situations can help you avoid embarrassing encounters. For over 20 minutes, I have been sitting here, staring at my computer simply because “Outlook not downloading E-mails”. How do I tell my boss that I haven’t read his email? What is the way out of this unfamiliar situation? Is there any way I can solve the problem?'
Nothing is as frustrating as not knowing what to do when the need arises. Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing “Outlook not downloading E-mails” is one thing, but solving the problem is one important thing you will learn from this post. There are several reasons why the problem may occur, but knowing how to solve it is more important.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
2. Change Microsoft Exchange Server Connection
3. Empty Cache in Outlook
4. Create a New Profile
5. Empty Outlook Inbox
1Top 5 Solutions to 'Outlook Not Downloading Emails'
Below, we have provided effective and easy methods of solving the issue that anyone can follow and implement.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
With troubleshooting, you will be able to easily find the reason for “Outlook not receiving E-mails”. This will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process.
The first thing you need to be sure of is that you are connected to the internet. To do this you will need to open your browser to check if you can access the internet.
Go to the main menu in Outlook and check if “work offline” is selected. If “work offline” is selected, uncheck it by clicking “work offline” again, you will see that the Check sign will be removed besides “work offline”.
2. Change Microsoft Exchange Server Connection
Here is what to do:
Click the 'Tools' menu.
Click 'accounts'.
At the left pane, you will see the “exchange account”, an orange indicator means that there is a problem connecting to the server.
Check to see if the account you previously used to connect to the server is connected, if not connect it back by selecting the exchange account.
Go to a web-bases Outlook exchange portal to see if it works. If not, please go to the next step.
Contact your mail service provider or an IT administrator for help.
3. Empty Cache in Outlook
Outlook saves items from Exchange accounts in the Outlook cache. Synchronization challenges rise if the cache gets corrupted. So, If the two above solutions do not work, it may mean that this is the cause. The solution here is to empty the Outlook cache. This way, Outlook can re-download all the items. Follow the steps to empty the cache in Outlook:
Step 1. Go to tools and select account.
Step 2. Point your mouse to the exchange folder you want to empty.
Step 3. Right-click on the exchange folder.
Step 4. Move your mouse to “properties” and click it.
Step 5. Click the “General” tab and click “empty cache”.
4. Create a New Profile
Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile.
Click on the File menu.
Click on “Account Settings”.
From the list, select “Manage profiles”.
Click “Show Profiles”.
Click the “Add” button.
Type your preferred name.
Click the “OK” button.
Click “Save”.
Close your Outlook and launch it again.
Click on the File menu.
Click on “Account Settings”.
Click change profile.
Click “OK” and restart Outlook again.
In the profile “Name List” options, click the name of the profile you selected and click OK.
5. Empty Outlook Inbox
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the “Outlook not downloading emails” issue. Open Outlook and do the following:
1. Open your Outlook inbox and begin deleting messages that you don’t need.
2. Move your mouse pointer to Junk Mail and right-click, then click on “Empty”.
3. Head on to your trash and empty trash.
2Bonus: How to Recover Lost/Deleted Outlook Email?
So, let’s say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages. What can you do to recover lost/deleted emails? Here, we have provided a way to help you get back your lost/deleted emails using ScanOutlook. ScanOutlook is a top Outlook repair tool that can help you repair and recover corrupted/lost Outlook data in just five easy steps.
Features of iMyFone ScanOutlook:
Unable To Open Outlook Attachment
The process of recovering lost/deleted emails involves just a few steps.
Cannot Download Email Attachments Mac Outlook Settings
Outlook 2019, 2016, 2013, 2010, 2007, 2003 are supported by ScanOutlook.
It can run on Windows 10/8.1/8/7 OS.
ScanOutlook supports various file format including HTML, PDF, PST, etc.
You can try ScanOutlook for free.
Steps to Recover Deleted Outlook Email with ScanOutlook
Step 1. Download and install ScanOutlook on your computer, then launch it.
Step 2. Select the files you want to recover. For selecting the files you want to restore, there are three options you should consider, which are:
Selecting the default PST/OST files.
Manually selecting PST/OST files.
Download Attachments From Outlook
Search for PST/OST files.
Step 3. After choosing your preferred option click on “Repair”. There are two options available to aid the repair process. They are “Quick Repair” and “Deep Repair” Use “Deep Repair” if you need to repair corrupted files or you can’t find the files you want to fix.
Step 4: After the repair process issue, you will be able to preview the recovered Outlook files.
Step 5: Now you can select the file and folders you wish to be to be exported to your preferred location on your computer. Click on “Export Selected”. Choose the format of the file. Wait for the process to complete and click “OK”.
If you follow the above methods, you will understand that “Outlook not downloading E-mails” is not a big issue that can be solved even if you have no technical background. The good thing is that it can be done in a few minutes, and you will be able to receive emails in your Outlook Inbox. We believe from now on you will be able to avoid embarrassing moments.
Outlook Not Downloading Attachments
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